Update to my previous story: ICICI Bank Credit Cards: Fraudulent Tactics
ICICI Bank refused to accept my charges and insisted that they had supplied a product that I asked for. I in turn bluntly asked them “How did you manage to forge my signature?” I insisted on seeing the form personally and would not approach the consumer court only if I’m convinced.
Representative from Head Service Quality called and informed that they were ready with the form. She said she could courier it to me. Fine
I received copy of the application form allegedly filled by me. To my horror, the application form bore a signature which carried absolutely no resemblance to my signature. In simple words, it was a fake signature and a fake handwriting. A different form was filled without my consent and my signature was conveniently forged. Even my Form 16 was signed with forged signature.
I dashed an email to ICICI Bank Credit Cards – Head of Customer Service Quality. Expectedly I have received no response till date.
In these circumstances, I am determined to bring ICICI Bank’s fraudulent tactics to a public forum. I am in process of drafting a complaint letter to The Reserve Bank of India, with a CC to Newspapers (Times of India, Economic Times, Indian Express, Maharashtra Times, Lokasatta, Hindustan Times, Mid day, etc.) and of course a copy to my beloved bank.
I am also considering filing a case with the consumer court after some deliberations.